Get Connected with Online Banking
Premier Type:

Resource Center

Pocket Watch

Everything at your fingertips

Manage Your Credit Card
Reorder Checks
Text Size

Security & Education

As internet usage has continued to increase, so has internet fraud.  Fraudsters have continued to develop and deploy more sophisticated, effective, and malicious methods to compromise customer authentication and gain unauthorized access to customers’ online accounts.

As a result, the need to protect your identity online has become increasingly important. At Kinderhook Bank, the security of customer information is a priority!  We are strongly committed to the safety and confidentiality of your records.  One of the best ways to avoid fraud is to become an educated consumer and we would like to help!

Please take a moment to click on either the Consumer or Business link below for important information on how to keep you safe when conducting your banking online.

Consumer   
Business

In addition to our high security standards offline, we incorporate many security features into Kinderhook Bank Online Banking. Every possible effort is made  to ensure that your account information is protected from unauthorized access. For questions regarding security issues, please call (518)758-7101 and ask for Online Banking Services.

Consumer


In addition to our high security standards offline, we incorporate many security features into Kinderhook Bank Online Banking. Every possible effort is made to ensure that your account information is protected from unauthorized access. For questions regarding security issues, please call (518)758-7101 and ask for Online Banking Services. The best way to avoid internet fraud and identity theft is to educate and protect yourself.  Below are many resources that can help you to be diligent about protecting your account information and identity from fraudsters:


Kinderhook Bank Customer Security Message PDF
Kinderhook Bank Consumer Online Account Information PDF
FFIEC Important Facts About Your Account Authentication & Online Banking PDF
Deter, Detect, Defend – Avoid ID Theft PDF
What to do if your identity is stolen PDF
Safeguarding Your Child’s Future PDF
Federal Trade Commission's Guide to Assisting Identity Theft Victims - Video
New Design $100 Note Video - October 2013
MoneySmart Tool to Prevent and Identify Elder Financial Exploitation

Windows XP End-Of-Support Information for Remote Deposit Capture Customers

After April 8, 2014, Microsoft will no longer offer technical assistance or provide security updates for Windows XP  Because of this change, it is expected that Windows XP computers will be targets for criminals seeking to compromise personal and account information. We recommend that you do not use a Windows XP computer for Online Banking after this date and recommend taking steps on or before April 8, 2014 to upgrade to a newer operating system. In some cases, computers running Windows XP are older and do not have the resources to support Windows 7 or Windows 8, so users should carefully review system requirements prior to installation of an operating system upgrade from Windows XP.

If you are using Windows XP for Online Banking or Remote Deposit Capture, we recommend that you consider making arrangements before April 8 to access these services from a supported system. These include:

  • Windows 8
  • Windows 7
  • Windows Vista

MAC operating systems are not impacted by the retirement of Windows XP/ Go to http://windows.microsoft.com/en-us/windows/end-support-help for Microsoft's Windows XP End of Support Announcement.

Not Sure What Windows Version You Have? If you are not sure what version of Windows you are running, go to http://windows.microsoft.com/en-us/windows/which-operating-system

Business


It’s important for businesses to be diligent as well with company and employee records.  Below are many resources for business owners to educate and protect your account and identity.


Kinderhook Bank Business Customer Security Message  PDF
Kinderhook Bank eCorp Business Online Account Information PDF
FFIEC Risk Assessment & Layered Security for Businesses PDF
Protecting Personal Information – A Guide for Businesses PDF
Deter, Detect, Defend – Avoid ID Theft PDF
What to do if your identity is stolen?  PDF
New Design $100 Note Video - October 2013